We are here to help you with any issues you may encounter while using the EZPZ app's Zoom integration feature on our website.

How to Get Support if you are unable to contact your supervisor or manager:

• Primary Method: Contact Us Form
  The best way to reach us for support regarding the Zoom integration is by using the Contact Us form located at the bottom of this page.

  • Please provide a detailed description of the problem you are experiencing.

  • Include specific steps to reproduce the issue, if possible.

  • Ensure you provide your correct email address so our team can reply to you.

• Alternative Method: Email
  You can also email our support team directly at: info@easypeasyvietnamesy.com
  Please include "EZPZ Conferencing Support" in the subject line and provide the same detailed information as requested for the contact form.

Support Availability:

• Support Hours: Our team monitors support requests during standard business hours:

  • Monday - Friday: 9:00 AM - 5:00 PM (UTC+07:00)

  • (Excluding public holidays)

• Response Time: We try to provide an initial response to all support inquiries submitted via the Contact Us form or email within 24 business hours. Resolution time may vary depending on the complexity of the issue.

Other Resources:

• Documentation: Before contacting support, you might find answers to common questions or setup instructions in our documentation: https://www.easypeasyvietnamesy.com/conferencing-documentation

• Current Support Channels: Please note that we currently offer support primarily through the Contact Us form and email. We do not offer live chat or phone support at this time.

Thank you for using the EZPZ app integration!